How to Check Any Mobile’s PTA Status Online (Step-By-Step Guide)


How to Check Any Mobile’s PTA Status Online (Step-By-Step Guide)

When you buy a mobile phone in Pakistan - whether new, used, or imported - it's essential to ensure it’s properly registered with Pakistan Telecommunication Authority (PTA). Phones that are not PTA-approved (i.e. “non-compliant”) may be blocked from using local SIMs, or stop working once grace periods are over. Checking PTA status helps avoid purchasing smuggled, tax-evaded, cloned or fake devices.

In this comprehensive guide, I walk you through multiple methods to check PTA status of any mobile (smartphones, feature phones, single-SIM or dual-SIM), explain common statuses, what they mean, and how to interpret them - along with key tips if you’re buying a used phone.

Whether you’re in Faisalabad, Karachi, Lahore, or anywhere else in Pakistan, this guide will make sure you stay safe and avoid headaches with your new mobile.

Why Checking PTA Status Matters

Before we jump into “how”, let’s understand why PTA status matters:

  • PTA’s registration and verification process helps curb the trafficking of smuggled, counterfeit, cloned or stolen phones, which may have invalid or duplicated IMEIs.
  • If a phone’s IMEI is “non-compliant” or unregistered according to PTA, it may be blocked from local mobile networks - meaning you might lose cellular connectivity.
  • Using PTA-approved phones ensures you comply with local telecom and customs/taxation laws, avoiding fines or extra taxes later.For buyers of imported or second-hand mobiles (common among many Pakistanis), verifying PTA status is a crucial check to confirm authenticity and legitimacy.

Given these stakes, it’s wise to always check PTA status - ideally before buying the phone, or at the very first opportunity after purchase.

How to Find Your Phone’s IMEI (Important First Step)

Before you can verify PTA status, you need your phone’s IMEI number. Here’s how to get it:

MethodWhat to Do
Dial CodeOpen the phone dialer → dial *#06#. The 15-digit IMEI (or two IMEIs for dual-SIM phones) will appear on screen.
SettingsOn smartphones: go to Settings → About Phone (or equivalent) → “IMEI / Device Information”.
Original Box / InvoiceIf you have the phone’s box or purchase receipt/invoice, the IMEI is often printed there.

Important: For dual-SIM phones, there will be two IMEIs. It’s good practice to check both - PTA checks each IMEI individually.

Once you have the correct IMEI(s), you can proceed to check PTA status.

Methods to Check PTA Status Online / Via SMS / App

There are three main, widely used methods to verify PTA compliance of a mobile device.

1. Via the Official Online Portal (Recommended)

This is the most reliable and detailed method. Here’s how:

  1. Open a web browser (on phone or PC).
  2. Visit the official portal: DIRBS: https://dirbs.pta.gov.pk
  3. Find the “Check Device Status” (or similar) option.
  4. Enter your 15-digit IMEI number in the field. For dual-SIM devices, check both IMEIs separately. Click “Submit” / “Check”.
  5. Results — the portal should display a status such as: “Compliant / Approved”, “Not Registered / Non-Compliant”, “Blocked / Blacklisted”, or “Invalid IMEI”.

This method is free, works 24/7, and provides the most official record of whether the device is PTA-recognized.

2. Via SMS - Quick Mobile Check

If you don’t have internet or prefer a quick mobile check, you can use SMS:

  1. Open SMS / Messages app on your phone.
  2. Type your 15-digit IMEI number.
  3. Send the SMS to 8484 (official PTA SMS code).
  4. You will receive an instant reply with your device’s status. Common responses: “Compliant / Approved”, “Not registered / Non-Compliant / Tax Not Paid”, “IMEI not found / Non-Valid”, or “Blocked”.

This method is simple and works even if you don’t have a smartphone (e.g. basic phones), but may be less detailed than the DIRBS portal result.

3. Via Official Mobile App (DIRBS / DVS App)

Some users prefer using a mobile application instead of browser or SMS. The official app - sometimes called “DIRBS PTA” or “DVS (Device Verification System)” - lets you check status directly from a smartphone:

  • Download the app from Google Play Store (Android) or App Store (iOS).
  • Launch the app and enter the 15-digit IMEI number (or use a scanner if the app supports it).
  • Submit and view the status (Compliant / Non-Compliant / Blocked / Tax-pending etc).

This is handy for users who regularly check devices or want to keep a clean record.

Understanding PTA / DIRBS Status Messages

Once you check IMEI via portal, SMS or app, you might encounter different status messages. Here’s how to interpret them:

Status / MessageMeaning / Consequences
Compliant / ApprovedThe device is properly registered with PTA - no action needed; phone should work with any valid local SIM without issues.
GSMA valid but Not Registered / Non-Compliant / Tax PendingPhone has a legitimate IMEI (not fake) but is not registered with PTA or tax/customs dues are unpaid. You may get a grace period (e.g. 60 days) - after that your SIM may be blocked.
IMEI Not Found / Invalid / FakeThe IMEI is unrecognized - possibly fake or cloned. The phone is not PTA-approved and likely unauthorized; using such devices risks being blocked.
Blocked / BlacklistedThe IMEI has been flagged (e.g. stolen, smuggled, previously blocked) - phone may already be banned from local networks. Using such device is risky.

🔎 Important: For dual-SIM phones, ALWAYS check both IMEIs. If even one IMEI is “Not Registered” or “Blocked”, you may face problems with one SIM slot or the entire device.

Also, verifying that the IMEI printed on the phone box/package matches the IMEI shown on device is a good safeguard against tampered or cloned phones.

What to Do If Your Phone Is Not PTA-Compliant / Non-Registered

If your device shows as non-compliant, unregistered, or tax-pending, here are recommended steps:

  1. Don’t insert a local SIM immediately (or minimize use): Avoid using main SIMs until device is regularized to avoid blocking.

  2. Register the device / Pay required tax: For imported devices or phones brought from abroad, you may need to pay customs/tax (via Federal Board of Revenue - FBR) to make it PTA-compliant.

  3. Use official channels: Use DIRBS portal or official PTA-approved app to regularize - avoid shady “backdoor” services.

  4. Keep proof of payment / registration receipt: After paying tax / registering, keep receipts. For used phones, insist on proper invoice + IMEI list.

  5. Check both IMEIs if dual-SIM: Register both IMEIs properly - partial registration can still cause issues.

Many users import phones or buy from abroad. For them, “valid-but-not-registered” phones need proper registration to avoid being blocked later.

Step-by-Step: Full Walkthrough (SMS + Online + App)

Here’s a consolidated walkthrough to check & (if needed) register your mobile with PTA:

Step 1: Get IMEI(s)

  • Dial *#06#, or go to Settings → About, or check the box/invoice.
  • Note both IMEIs if dual-SIM.

Step 2: Choose check method

  • SMS: send IMEI to 8484 (good if no internet).
  • Online (DIRBS portal): visit dirbs.pta.gov.pk → enter IMEI.
  • Mobile App (DVS / DIRBS): open app → enter IMEI.

Step 3: Read status

  • Compliant / Approved → you’re good.
  • Non-registered / Tax pending / GSMA valid → need registration/tax payment.
  • Invalid / Blocked → device likely fake or previously banned.

Step 4 (if needed): Register / Pay tax

  • Follow PTA instructions (on website/app/SMS reply) for registration or tax payment.
  • Use proper receipt or PSID as proof.

Step 5: Confirm after payment

  • After paying, re-check IMEI via DIRBS to ensure status shows “Compliant”.
  • Test with a local SIM - ensure phone gets signal.

Step 6: For used / second-hand phones

  • Always check IMEI status before or immediately after purchase.
  • Ask for box, invoice, and original receipt.
  • Confirm both IMEIs (if dual-SIM).

Frequently Asked Questions (FAQs)

QuestionAnswer
Is the DIRBS portal free to use?Yes - verifying via DIRBS portal is completely free.
Does sending IMEI to 8484 cost anything?There may be standard SMS charges, but PTA does not charge extra for the check.
What if the IMEI is valid but shows “Not Registered”?It means the phone is genuine but you have to register or pay tax. If from abroad/imported or bought used, you should register it to avoid blockage.
Can I use any SIM if phone is non-registered?Maybe for a limited time, but eventually the SIM may stop working or get blocked.
What if the phone is dual-SIM?Check both IMEIs. Even if one IMEI is non-compliant or blocked, you may face issues.
Will official sale phones from shops always be PTA approved?Not always - some shops may sell phones that are “not yet registered” or previously imported. Always check.
What about cloned or fake phones?Fake/cloned phones often have invalid IMEIs and will show “invalid” or “non-compliant” status; avoid these.

Common Mistakes to Avoid

Many users make mistakes during or after buying new / used phones. Here are common pitfalls:

  • Not checking both IMEIs - using only one IMEI might hide a problem with the other SIM slot.
  • Relying solely on seller’s claim (“This phone is PTA approved”) - always verify yourself.
  • Assuming international phones are automatically COMPLIANT - even imported phones must be registered / tax-paid under PTA rules.
  • Ignoring box/invoice or losing receipt - you need proof if PTA later asks for verification.
  • Using shady “patch” or “CPID” services - these may circumvent PTA checks temporarily, but could result in blocking, legal issues or loss of network connectivity. (Community reports highlight risk - see user comments below)

From user discussion:
“It says … GSMA approved but FBR tax isn’t paid.” - so phone shows valid IMEI but needs registration.
“Shopkeepers note down IMEI on the box to use for CPID purposes.” - this kind of tampering can lead to blocked or cloned IMEI issues.

Thus, avoid unofficial or “patched” approvals. Always use official PTA / DIRBS methods.


What Happens If You Use a Non-Registered / Non-Compliant Phone?

Using a phone that isn’t PTA-approved or properly registered can lead to several issues:

  • The phone may work temporarily (especially if recently imported), but there’s risk of losing network access (blocked SIM) once monitoring catches up.
  • If IMEI is fake or cloned, you might end up with a confiscated or blocked device.
  • For second-hand devices, resale value drops significantly if buyer learns the phone is not PTA approved.
  • Legal / regulatory risk - penalties or sanctions for using non-compliant devices. Governments introduce PTA / DIRBS policies to enforce proper registration.

In short: It’s not just about convenience - compliance ensures your phone remains functional, legal, and safe to use.


Tips for Buyers (New or Used)

To minimize risk, follow these tips when buying a phone (especially used or imported):

  • Always check IMEIs via DIRBS portal or SMS before or right after purchase.
  • If buying used/second-hand, insist on original box + receipt with IMEI listed + copy of seller’s CNIC / contact details (for traceability).
  • For dual-SIM phones, verify both IMEIs - some phones might have one slot registered and the other not.
  • Avoid “cheap tricks” or shady services claiming to “patch” or “activate” phones unofficially - they often lead to future problems.
  • Keep record of IMEI, invoice, payment receipts (if any). This helps in case of dispute or future resale.
  • If importing a phone (from abroad), prepare to pay due taxes / duties and register it properly via PTA / DIRBS.

Real-World Community Experience & Warnings

Many users share real experiences of issues when ignoring PTA compliance. For example:

From a post on a tech forum:

“I purchased itel phone … On October 26th the sim stopped working. When I checked it in PTA system it said IMEI is cloned or duplicated.”

Another user describes:

“It says … GSMA approved but FBR tax isn’t paid … I checked but still not working.”

These user-shared stories highlight the dangers of relying on just “valid IMEI” or “seller’s word” - compliance and proper registration are the only sure ways to ensure long-term use.

Conclusion

Verifying your mobile’s PTA status is not optional in Pakistan - it’s essential. Whether you’re buying a brand-new phone, importing one, or purchasing used/mobile-imported, always check the IMEI(s) using official methods:

  • Via official portal (DIRBS)
  • Via SMS (8484)
  • Via official PTA app (DVS / DIRBS app)

Always verify both IMEIs (for dual-SIM phones), compare with the box/invoice, and ensure compliance before use. If status shows non-compliant or tax-pending, complete registration and pay any required duties promptly.

This protects you from network blockage, legal issues, financial loss, and ensures peace of mind - a must for any savvy mobile user in 2025 Pakistan.

Comments